I’m having trouble with the Locker, what can I do?

If you’re having any issues while you're at a Locker, don’t worry – technical support is available. Our Lockers are serviced by partner companies who maintain the Lockers and ensure you can access your parcels.

We use two types of Locker – InPost and Evri. Technical support for InPost Lockers is available on 0330 335 0950. Lines are open from 8am-10pm Mon-Fri, and 8am-8pm Sat, Sun and bank holidays.

If you’re using an Evri Locker, select “help” on the terminal to find out what to do next.

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