We will never ask you to pay for parcel redelivery. Be phishing aware. Click here for our handy guide to staying safe online.

How much does a return cost?

Costs vary for different sellers and retailers, and some offer free returns with us. 

We recommend contacting the retailer directly if you have any questions about costs, or look on their app or website by searching for the returns section. 

You can also book your return with us and you’ll be given a price once you’ve provided us with the details about your parcel.

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