We will never ask you to pay for parcel redelivery. Be phishing aware. Click here for our handy guide to staying safe online.

What can I do if the person I’m sending my parcel to isn’t going to be in for their delivery?

We’ve made it easy for people to receive parcels. Whilst the courier will attempt to deliver on three separate occasions, the person receiving your parcel also has the option to divert their parcel to a friendly neighbour or other safe place.

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