Send a parcel in 6 easy steps

The stages of sending a parcel

Sending a parcel with myHermes is easy. Our simple, six-step process shouldn’t take more than a couple of minutes. In this guide we’ll talk you through what’s required for each step.

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Step 1: Price

We need some basic information so we can get you a price to send your parcel:

  • The postcode you are sending your parcel from
  • The postcode you are sending your parcel to
  • The weight of your parcel

If your parcel weighs less than 2kg we'll also ask you for your parcel size. See our parcel size guide for more info on this.

Opening a parcel
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Step 2: Contents

On this step we'll ask you for some more information about your parcel, including:

  • The contents of your parcel.
  • How much the contents of your parcel are worth

You can also add a parcel reference here - this will appear on the parcel's label and in your order history.

There are some things you can't send. Check out our excluded items guide for more details.

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Step 3: Cover

Here you can choose the amount of cover (how much we can give you back if your parcel gets lost or damaged) and if you'd like to get a guaranteed signature or not.

The options available change depending on how much your parcel is worth. Find out more about our pricing.

Delivery icon

Step 4: Delivery

We need to know where your parcel is going. So in this step we'll ask you for some information about the person you're sending to.

You can also let us know if there is a safe place to leave the parcel and provide us with some delivery instructions.

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Step 5: Log in

You'll need to register with us before you can send a parcel. If you have already signed up, log in with your email address and password.

A courier delivering a parcel
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Step 6: Method

Now all we need to know is how we can get your parcel. You can choose to drop it off at one of our ParcelShops or have one of our couriers collect it from a specified address.

That's everything you need to send a parcel with myHermes. We accept payment with all the major credit cards or you can choose to pay with Paypal.

Don't forget that you'll need to print and stick the label to your parcel before you send it.