ParcelShops: Your local Hermes parcel store

Send, collect and return parcels at your local ParcelShop

Find your nearest ParcelShop
Image of a man taking a parcel to a ParcelShop
Man holding parcel in front of parcelshop and locker

What is a ParcelShop?

A Hermes ParcelShop is where you can send, collect and return your parcels – with all the convenience of popping to your local corner shop.

Our alternative to a Post Office, ParcelShops are based in 5,400+ local businesses across the UK – and our network is growing. We also have 1,900+ Lockers, which you can use to send, collect and return parcels, 24/7.

Most of our ParcelShops have Print In-Store devices – not only can you print your parcel label in the shop (if you've already booked online or with the Hermes app), you can use the device to book and pay too. You just need to bring your parcel with you.

person holding parcel and sign reading 'open 7 days a week'

Your local shop to send, collect and return parcels

There are more than 5,400 ParcelShops across the UK – and most of them have a Print In-Store device, so you can book online and just drop your parcel off, or do everything in the shop.

  • Longer opening hours

  • Open 7 days a week

  • FREE parking nearby

Find a ParcelShop

Three ways you can use your local ParcelShop

parcelshop, printer and phone with hermes app open

1. Send

Book your parcel online and drop it off at your most convenient ParcelShop. You can choose from both standard and Next Day delivery.

There are three different ways to send your parcel from a ParcelShop.

  1. Book and pay for your parcel, print your label at home and drop your parcel in store when you’re ready.

  2. Book and pay online or via our app. You can then head to your nearest ParcelShop with a Print In-Store device to print your label and send your parcel.

  3. Head to your nearest ParcelShop with a Print In-Store device to book, pay and print in one place.

Send your parcel Find your nearest Print In-Store device
Man with big smart phone and delivery options screen open

2. Collect

Many retailers offer you the option to have your item delivered to a ParcelShop – look out for Hermes ParcelShops as a delivery option in online retailer checkouts.

You can also have items delivered to Lockers if that’s more convenient. Both are ideal if you’re not sure if you’ll be in, or don’t have a safe place or neighbour to deliver to.

Find ParcelShops and lockers
Man in big jumper holding big smartphone with returns screen open

3. Return

Just like sending a parcel, you can return your items in three easy ways using a ParcelShop:

  1. Book your return online or using our app and print your label at home before dropping off your return at your ParcelShop.

  2. Book online or using our app. Then you can use a Print In-Store device to print your returns label and send your parcel on its way.

  3. If your return is free, you can also head to your nearest ParcelShop with a Print In-Store device, where you can carry out the whole process in-store.

Return a parcel
woman outside parcelshop

Become a ParcelShop

We’re always looking for brilliant shops to join our network of ParcelShops. If you’re a store owner and are interested in becoming a ParcelShop, please get in touch or find out more on our become a ParcelShop page.

How to become a ParcelShop
map of the uk with magnifying glass over parcelshop

Find a ParcelShop

You’ve read all about them, now it’s time to find yours.

Find a ParcelShop