Snow and ice are slowing us down at the moment. Our teams are working to deliver parcels safely in challenging conditions, track your parcel for the latest updates.
Return your Figleaves parcel for FREE with HermesReturn your Figleaves parcel
There are 3 quick and easy ways to return your Figleaves parcel. Just follow the link above or use our app to get started.
Here’s a quick guide on things to know and check before you return your Figleaves parcel:
Last reviewed: November 2020
Check the Figleaves returns policy for full details on what you can and can’t return.
Yes, it’s free to return to Figleaves with Hermes.
No, you won’t need to contact Figleaves about your return, unless you’re returning a faulty or damaged item. Otherwise, we’ll let Figleaves know when your item is on its way.
You will need to fill in the returns form included in your parcel to indicate what you’re returning, why you’re returning it and whether you want a refund or replacement. If you don’t have your return slip, you can include a note with all the necessary details.
No, you won’t need the Figleaves return address. We’ll add the address to your returns label automatically.
Yes, if you know the original order number you can return an item you received as a gift. You can either exchange it for another item of the same value, cover the extra costs for an item of higher value or issue a refund. Remember, any refunds will go to the card that originally paid for the item.