How to send a parcel

EASY parcel sending with Hermes

Sending a parcel with us is really easy

There are 2 ways you can do it:

  1. Book and pay online or with our app

We just need a few details like what’s in your parcel, where you’d like to send it and when you’d like it to arrive.

Then drop off your parcel at your local ParcelShop…

Dropping off a parcel at any of our 4,500+ ParcelShops is much easier than using a Post Office.

  • They’re open LONGER
  • They’re open 7 DAYS A WEEK
  • All have FREE PARKING nearby
  • No QUEUES!

…or your friendly, local courier will collect your parcel from you

Just tell us where you’d like them to collect if from: your home, your work or wherever you’d like!

  1. Book and pay at a ParcelShop

Over 4,300 ParcelShops have a Print In-Store device where you book and pay for your parcel. It’ll also print your parcel label. All you need to do is stick the label on your parcel and hand it to a member of store staff.

Sending, returning or receiving? Easy does it

Sending or returning something? Your friendly courier can collect your parcel from you or you can drop it at one of our 5000+ local ParcelShops (usually your local convenience store or corner shop).

Expecting a parcel? If you're not going to be home, just divert to a neighbour or ask us to leave it in a safe place.

Whatever's easiest for you.

Illustration of a parcel flying

Send your parcel

Book a courier online or drop your parcel at one of our local ParcelShops or lockers.

Send a parcel
Illustration of a parcel zooming along

Track your parcel

Track your parcels and tell us where to leave them.

Track a parcel
Illustration of a parcel to be returned


If it's not quite right you can return your parcel quickly and easily with Hermes.

Return a parcel

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