We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend.

You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your delivery.

Just enter this number into the tracker, above.

You can track a parcel you're returning in the same way as one you're receiving.  All you need to do is enter the 16 character parcel tracking code into the tracker.  If you're returning a parcel using a Print In-Store device, make a note of the long number underneath the printed label and enter it in the box above.