Tracking will be unavailable between 10PM Sat - 6AM Sun. Due to planned maintenance.

We have listed below Excluded and Prohibited Items.

Excluded items

We have listed below Excluded Items.
Excluded items are goods which Hermes will carry but, are sent at your own risk. Hermes will not compensate you for loss, damage or late delivery of Excluded Items.


Badly packaged
Badly packaged
China
China
Furniture
Furniture
Glass
Glass items
Instruments
Instruments
Electronics
TV's and Monitors
Negotiable Documents
Negotiable Documents
Strapped items
Strapped items
Jewellery
Jewellery over £250

Prohibited items

We have listed below Prohibited Items.
Prohibited Items are goods which Hermes will not carry.
Hermes will not compensate you for loss, damage or late delivery of Prohibited Items.
If any Prohibited Items are found in our delivery network we will dispose of them. Please refer to our Terms and Conditions.

Dangerous goods
Dangerous goods
Batteries
Batteries
Explosives
Explosives
Explosives
Drugs
Filth
Filth
Live animals
Live animals
Fragrance
Fragrance
Vehicle parts
Vehicle parts
Sharp instruments
Sharp instruments
Paint
Paint
Weapons
Weapons
Liquids
Liquids

Full list of excluded items

Excluded Items are goods which Hermes will carry but, are sent at your own risk. Hermes will not compensate you for loss, damage or late delivery of Excluded Items.

  • All tickets including travel and events
  • Antiques (objects over 100 years old)
  • Any dangerous, hazardous or prohibited goods (as detailed in our Prohibited Goods section)
  • Any foods solid or liquid contained in glass or ceramics - (all liquids are prohibited)
  • Articles made largely or wholly of gold, silver or other precious metals
  • Bankers' drafts
  • Bearer securities including share warrants
  • Bonds or relative coupons un-franked postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed)
  • Cameras
  • Ceramic or composite items of any description including without limitation glass, mirrored items, crystal, ceramics, porcelain, plaster, marble, china, stone, slate, resin, granite, concrete (or any item containing these materials)
  • Cheques or dividend warrants which are uncrossed and made payable to the bearer
  • Chilled food
  • Coupons, Vouchers, Tokens, Stamps
  • Credit cards / debit cards
  • Currency notes or coins
  • Current bank notes
  • Diamonds and other precious stones with a value in excess of £250
  • Eggs
  • Flat packed furniture with sharp metal edges
  • Fossils, Stones, Stoneware
  • Frozen food
  • Furniture (Unless flat packed)
  • Human and animal remains including, without limitation, ashes
  • Items made of or containing glass
  • Items which can be exchanged by themselves or with any other item for money or goods or services
  • Items which have been strapped together
  • Jewellery with a value over £250 or antique items
  • Kitchen Appliances - White goods/coffee machines/microwaves
  • Lighting
  • Liquid food items or items contained in glass or ceramics - (all liquids are prohibited)
  • Lottery tickets, scratch cards or similar
  • Marble or any stone derivative
  • Musical instrument hard cases and suitcases when used as external packaging
  • Musical instruments
  • National insurance stamps
  • Negotiable documents i.e. Passport
  • Paintings/Canvas Prints
  • Perishable food
  • Perishable goods
  • Plants, seeds, flowers, and plant derivatives
  • Real fur
  • Resin items, amber and composites
  • Scripts or subscription certificates
  • SIM cards
  • Spectacles
  • Telescope
  • Tobacco and Tobacco products
  • TV's & Monitors
  • Uncrossed postal orders which do not state to whom they are to be paid
  • Watches over £250 or antique items

Full list of prohibited items

Prohibited Items are goods which Hermes will not carry. Hermes will not compensate you for loss, damage or late delivery of Prohibited Items.

If any of the following items are found in our delivery network we will dispose of them. Please refer to our Terms & Conditions

  • All Toxic Substances are prohibited. E.g. Arsenic; Beryllium; Cyanide; Fluorine; Hydrogen Selenide; Infectious Substances containing Micro-Organisms or their Toxins which are known to cause (or are suspected of causing) disease: Mercury; Mercury Salts; Mustard Gas; Nitrobenzene; Nitrogen Dioxide; Pesticides; Rat Poison; Serum and Vaccines.
  • Liquids.
  • Magnetised Material with a magnetic field strength of 0.159A/m or more at a distance of 2.1m from the outside of the package.
  • Miscellaneous Manufactured Articles - Goods made in foreign prisons, except those imported for non-commercial purpose of a kind not manufactured in the United Kingdom, or those in transit.
  • Misleading Endorsements - Parcels must not bear words, marks or designs which are unauthorised and which may reasonably lead the recipient to believe that the packet has been sent On Her Majesty's Service.
  • Oxidising Substances and Organic Peroxide - These are substances such as disinfectants and may cause or contribute to combustion of other substances. They may also be liable to explosive decomposition, react dangerously with other substances, and injure health. For example: Bromides; Chlorates; Components of Fibreglass Repair Kits; Disinfectants; Nitrates; Per Chlorates; Permanganates and Peroxides.
  • Pathogens - Things that can cause disease, such as a virus. Pathogens in the Risk Group 4 and selected Risk Group 3 listed in Schedule 9, Part 5 of the latest edition of the Control of Substances Hazardous to Health Regulations are prohibited. E.g. Clinical; Environmental and Medical Waste; Ebola, Anthrax and Foot and Mouth Disease.
  • Perfumes and Aftershaves - Perfumes and Aftershaves that are classed as flammable are prohibited. Non-flammable items may be accepted but there are restrictions based on alcoholic content.
  • Pesticides - Any chemical that is used to kill pests and insects.
  • Poisonous (Toxic) and Infectious Substances - Substances that are liable to cause death or injury if swallowed or inhaled, or by skin contact.
  • Pressurised Containers - Such oxygen tanks or Fire Extinguishers
  • Radioactive Materials - Radioactive materials and samples that are classified as radioactive using Table 2-12 of the latest edition of the International Civil Aviation Organisations' (ICAO) Technical Instructions. For example: Fissile Material; (Uranium 235, etc); Radioactive Waste Material; Thorium or Uranium Ores, etc.
  • Sharp Instruments - Sharp instruments, e.g. knives, gardening and household tools, unless they are properly protected.
  • Solvent-Based Paints and Inks - These are varnishes (including nail varnish), enamels and similar substances.
  • UN2814 or UN2900 Infectious Substances - These are classified at Division 6.2 of the 2005-2006 Edition Technical Instructions for the Safe Transport of Dangerous Goods by Air published by International Civil Aviation Organisation, (ICAO).
  • Vehicle Parts - Parts which are over our weight limit (15kg) or that are outside of our dimension limits. We also exclude parts that contain liquids.
  • Water-Based Paints and Inks.
  • Weapons and Replica Weapons.