Courier Service

COLLECTION

myHermes offers a door to door collection and delivery service through 9,500 local couriers, offering simple, convenient and affordable parcel delivery.

Couriers

myHermes couriers are recruited from within the areas that they live, which means that their local knowledge is second to none. For example if your customer/recipient isn’t at home but works around the corner, our couriers will usually be only too happy to make a detour to ensure the customer receives their parcel as soon as possible.
You will also benefit from our industry leading first time delivery hit rate which means that the recipient won’t have to travel to a sorting office if they miss the delivery, the local courier will attempt to deliver up to three times.

Safe place

A local courier can collect from your door or if you aren’t able to be present, the courier will collect from your nominated safe place
You can also ask your customer/recipient for a safe place for their parcel to be delivered if they are not able to be present and we will deliver it there. With our excellent online tracking capability you will know when it has been delivered. 

Multiple parcel sending

If you send multiple parcels at a time, check out our revitalised import function, which will save you time to do other things.

Collection

You can request a courier collection up to 7 days in advance and if you place an order before 10pm you have the option to have your parcels collected the next day.

Collection from your door benefits

  • Delivery of parcels and packages throughout the UK
  • Courier collection from your door or nominated safe place
  • 3 day delivery service*
  • Local courier knows the area they deliver in
  • Using a courier collection is quick and easy to use in 5 simple steps:

Simply

  1. Get a quote for shipping your parcel through courier collection
  2. Register during the checkout process
  3. Place your order before 10pm for collection the following day
  4. Print off your label and affix it to your packaged parcel
  5. Courier will collect on the selected day between 8am and 8pm
  6. It will be delivered in 3 Working days*

* delivery may take upto 5 days if you are sending a parcel to outlying areas of the UK.