Become a ParcelShop

Increase footfall and sales for your store
Find a ParcelShop

We have over 4,500 ParcelShops across the UK, and we're proud to say that 92% of the UK population live within 2 miles of a store. This doesn't mean we've stopped expanding to meet the growing demand of our send, collect and return services!

If you're a store owner who'd like to become a Hermes ParcelShop for your local area, get in touch today. You'll find everything you need to know about what it takes to become a ParcelShop below, as well as details on how to apply.


What we look for in a ParcelShop

Local, flexible and always welcoming, our ParcelShops are a convenient way for people to send, collect and return parcels. But before you send your details, please check our criteria to make sure your store is suitable.

To become a Hermes ParcelShop, your store should:

  • Be at least 0.5 miles away from an existing ParcelShop. Please use our ParcelShop Finder to check
  • Not operate as a food outlet (for example, a café, butchers or restaurant / takeaway)
  • Not offer another parcel service

There are a few other things that will help you with your application too. We love stores which can offer the following:

  • Close to public transport
  • Parking available nearby
  • Easy to access
  • Good in-store environment

We'll also take your location and the population of your local area into consideration. If you have any questions before applying, or would like more information, please get in touch.


Benefits of becoming a Hermes ParcelShop

Becoming a ParcelShop provides lots of advantages to you and your store:

  • You’ll get additional footfall which helps to increase your sales
  • You get paid for every parcel that goes through your ParcelShop
  • You’re helping people avoid queuing at the Post Office

To make your convenient store even more convenient and essential to your community, apply today.


Apply to become a ParcelShop

To apply to become a ParcelShop, you'll need to contact our Network Development Team at Parcelshop.networkdev@hermes-europe.co.uk with your:

  • Full name
  • Phone number
  • Email address
  • Store name
  • Store opening hours
  • Store full address
  • Any additional information

Double check your contact details, store location and opening times are correct.

You should receive a response within 48 hours.

We'll double check the information you've provided then let you know if we believe your shop is suitable.

Once accepted, we'll send your local account manager to visit your store.

They'll confirm that your store is suitable and run you through the basics.

This visit will take place within a week of receiving your email from our network development team.


Get started as a new ParcelShop

On average, it takes most stores 3 to 4 weeks to begin operating as a ParcelShop. During this time, we'll make sure everything is set up correctly.

We'll order a printer and handheld terminal for you and arrange for them to be delivered. You'll just need to make space for your printer and ensure your shop has a space to safely store and organise parcels. 

Your Hermes representative will then arrange a suitable day for the printer to be installed. On this day, the following process will take place:

  1. Your Hermes representative will visit your store to install your printer and set up your handheld terminal

  2. You (and any staff members) will receive training on ParcelShop processes

  3. Store owners and staff will sign a declaration which is securely stored on our system

  4. Your store will then be able to accept parcels for drop off the following day

  5. Your store will also become visible on our ParcelShop Finder overnight, and available to receive parcels from hundreds of retailers the next day