Send a parcel without using a printer

No printer? No problem! Print your label at a ParcelShop

Find your nearest ParcelShop
Image of a Hermes print in-store machine

What is a Hermes print in-store device?

You'll find Print In-Store devices in most of our ParcelShops. They’re easy and convenient to use, without the queues. You can use them to:
  • Print labels in seconds – you don’t need a printer at home to send or return a parcel
  • Send and return – just turn up, enter the delivery details, pay (if you need to), and hand your parcel to a member of store staff. If you’re sending a parcel, you’ll be able to choose from Standard and Next Day delivery, with £20 FREE parcel cover* and tracking as standard, and both available with signature on delivery

*Excludes Postable parcels

Image of someone taking parcels to a Hermes ParcelShop

Convenient, cheap and hassle free!

We see ParcelShops and our Print In-Store devices as an easy alternative to going to a Post Office. Our ParcelShops have longer opening hours, most are open 7 days a week and have parking nearby.

Image of someone paying for a parcel at a Hermes print in-store machine

Book and pay online, print in the ParcelShop

Whether you’re sending or returning a parcel, you can book and pay online, then use a QR code to print a label. Here’s how it works:

  1. Book and pay for you parcel online, using our website or app

  2. You can then choose to get a code, instead of a parcel label

  3. Go to a ParcelShop with a Print In-Store device

  4. Scan or type your code and the Print In-Store device prints your label

It’s as simple as that!

Image of someone making a parcel return on a Hermes print in-store machine

Return parcels using a Print In-Store device

To return a parcel without a printer, you can either start the process now by booking your return online. Or you can get everything done in one go with a Print In-store device.

  1. Go to your nearest ParcelShop with a Print In-Store service

  2. Select the retailer

  3. Add your reference number

  4. Pay (if you need to)

Hit the print button and stick the label to your parcel.

Image of a Hermes print in-store machine

Send parcels using a Print In-Store device

With Hermes, it’s easy to send a parcel with no printer required. You don’t even need to go online to book or pay as you can do everything using our Print In-Store devices. All you need to do is:

  1. Go to your nearest ParcelShop with a Print In-Store device

  2. Enter a few details about your parcel

  3. Enter the delivery name and address

  4. Add your email address so we can keep you updated

  5. Pay using your debit or credit card – you can use contactless

  6. Your label is then printed. All you need to do then is stick the label on your parcel, and hand it to a member of store staff