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Make sure you can send your items with us
There are some items we're not able to carry for the safety of our parcel people and to comply with the law.
The items on our prohibited list are restricted for a reason as many of them are dangerous. It's unlikely any of these items would make it into our network but if they did they'd be disposed of immediately, so please don't try to send them!
You can download our detailed list of prohibited items, but here are some examples
Such as lithium batteries
Knives, axes and scissors
Including nail varnish
Check before you send
Download and check the full list of non-compensation items before you send your parcel. If there's something you're not sure about sending our team can help answer your questions. We'll try our best - as always - to make sure anything you do send has a safe journey.
Don't forget to check the weight of your parcel as well. Items weighed incorrectly or over 15kg can incur a penalty. Discover how to weigh your items correctly with our handy guide.
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